Which service should we start with?+
If homeowners cannot easily find or understand your services online, start with the HVAC Website Launch. If inquiries already arrive but follow-up is scattered, or one administrative task eats the week, start with a workflow review. A 20-minute review is usually enough to decide.
Can services be combined?+
Yes. A website launch and an automation build are often done together, and Website Growth & Care can be added afterwards. Combined work is quoted as its own scope rather than added automatically.
What does an automation cost?+
It depends entirely on the workflow, so there is no package price to quote here. The review establishes what the task involves, which of your existing tools it touches and whether it is worth automating at all. You get a written scope and a fixed price before any work starts, and if the honest answer is that it is not worth it, we say so.
Why is the website price a starting price?+
CAD $999 covers the base scope listed above: up to five standard pages, a request form, responsive layouts, basic technical search setup, SSL and deployment, one revision round and launch testing. Custom branding, e-commerce, advanced integrations, custom applications, advertising, ongoing SEO and large content projects are quoted separately.
Is Website Growth & Care just hosting?+
No. It includes managed hosting, but also uptime and security monitoring, contact-form and booking-link checks, routine dependency and security updates, a monthly review of the main inquiry pathway and up to 60 minutes of minor changes. Unused editing time does not accumulate.
Do you guarantee more leads or better rankings?+
No. We do not promise rankings, traffic, leads or revenue. The work improves how customers find you, request service and move through the inquiry process; results depend on your market, pricing, capacity and follow-up.
Who pays for software and subscriptions?+
The client selects and pays for third-party phone, CRM, messaging, hosting add-ons and usage charges directly. Our prices cover the implementation and, for Growth & Care, the ongoing support described above.
Will an automation replace our office staff?+
No. These systems support your team. Human review and escalation stay available where appropriate, and your staff remain responsible for service decisions and customer follow-up.
What happens in the 20-minute review?+
We look at how customers currently reach you, where requests are lost and which of the three services fits. If none of them fits, we say so.